Booking Conditions
* PLEASE READ THIS CAREFULLY. WHEN YOU MAKE A BOOKING REQUEST WITH US (WHETHER BY EMAIL, TELEPHONE), THESE CONDITIONS ARE DEEMED TO HAVE BEEN ACCEPTED BY YOU.
The Travel Template & Luxe Goa Villas acts as intermediary for the Property Owner to take and arrange Bookings. Traveltemplate.in does not own or manage the Property but reserves the right to refuse any Booking.
Once the Payment has been made and a Holiday Confirmation has been issued by traveltemplate.in , a legally binding contract shall exist between the Holidaymaker and the Property Owner pursuant to which the Property Owner will make the Property available for the period set out in the Booking. For the avoidance of doubt, traveltemplate.in shall not be a party to such contract.
The contract shall be subject to these Booking Conditions and any other special conditions made known to the HolidayMaker at the time of the Booking.
The Travel Template & Luxe Goa Villas accepts no liability for any defects or unavailability of the Property or any other problems with the holiday. The Holidaymaker’s right of action (if any) shall be against the Property Owner and not the traveltemplate.in
Booking & Payment
Upon receipt of the Payment, the traveltemplate.in will issue a Holiday Confirmation to complete the Booking.
The prices stated on the traveltemplate.in brochure are in Indian Rupees. The traveltemplate.in incurs charges from credit card companies when the Holidaymaker pays by credit card, and therefore an additional charge will be made for each credit card transaction. Any charges raised against the traveltemplate.in by its bank for handling dishonored cheques, bank transfers or any other payments, must be reimbursed by the Holidaymaker to the traveltemplate.in within seven (7) days of the traveltemplate.in request to do so.
All payments must be made in Indian Rupees.
The traveltemplate.in reserves the right to correct any error in advertised and/or confirmed prices.
Immediately upon receipt of the Holiday Confirmation from the traveltemplate.in , the Holidaymaker should check the details and notify the traveltemplate.in of any mistakes/errors made by the traveltemplate.in as soon as possible and in any event within three (3) days; no changes can be made to the Booking after this time. The traveltemplate.in reserves the right to charge a holiday booking amendment fee to administer/correct any error by the Holidaymaker.
Cancellation Of Booking
The Holidaymaker should notify the traveltemplate.in immediately by sending e-mail or calling support team if he/she wishes to cancel the Booking. The cancellation only takes effect when the traveltemplate.in has received confirmation from the Holidaymaker; however the cancellation policies and charges for all accommodations differ.
The cancellation policies and charges for various properties are different; hence the refund amount may be varied.
However, note that most of the properties have a ‘No cancellation and No refund’ policy.
Other Cancellations
In the event of the traveltemplate.in being unable to arrange the holiday accommodation requested by the Holidaymaker, or if the Property becomes unavailable for whatever reason, the traveltemplate.in will endeavour to arrange alternative accommodation for the Holidaymaker of an equivalent type and standard in a similar location.
If the Holidaymaker has paid any money in respect of a Property and that Property subsequently becomes unavailable, the traveltemplate.in will refund all money paid by the Holidaymaker.
The traveltemplate.in is not liable for any costs associated with alternative accommodation, which must be paid by the Holidaymaker.
Brochure Accuracy
To the best of the traveltemplate.in knowledge the details relating to any Property described in the traveltemplate.in brochure were correct.
Upon becoming aware of any material inaccuracies in any published description of the Property or material changes to the Property, the traveltemplate.in shall endeavour to correct them and inform the Holidaymaker.
The traveltemplate.in cannot accept responsibility for any changes, facilities or closures to area amenities or attractions mentioned in the brochure
Responsibilities Of Holidaymakers
During the period of the holiday, the Holidaymaker (personally and on behalf of all other people accommodating the Property) undertakes (for the benefit of the Property Owner and the traveltemplate.in) as follows:
- Number of people occupying the Property will not exceed the number stated on the Holiday Confirmation
- Property will be used solely for the purpose of a holiday by the Holidaymaker and his party; Allow the Property Owner or his representative access to the Property at any reasonable time during the period of the holiday.
- Keep the Property and all furniture, utensils, equipment, fixtures and fittings in or on the Property in the same state of repair and condition as at the commencement of the holiday and to ensure that at the end of the holiday the Property is left in the same state of order and cleanliness in which it was found.
- The Property Owner reserves the right to levy an additional charge for any extra cleaning required after the Holidaymaker’s occupancy and for any consequential loss.
- Report as soon as possible to the Property Owner (or his representative) any breakages or damage caused during the holiday and to reimburse the Property Owner with the cost of replacement. The Property Owner reserves the right to make a claim against the Holidaymaker for repair or loss as a result of damage caused.
- Arrive after 2 p.m. on the arrival day and to vacate the Property by 11a.m. on the day of departure unless prior arrangement has been agreed with the Property Owner.
- Property Owner must give permission to allow any person other than guests booked and staying in the Property for their holiday to use the facilities and amenities of the Property.
- Property Owner (or his representative) can refuse to allow the Holidaymaker to take possession of the Property or make the Holidaymaker leave the Property before the end of the Holiday if they breach any of the Terms & conditions.
In either case the Holidaymaker shall be deemed to have cancelled the Booking and the Holidaymaker shall have no claim for compensation or reimbursement whatsoever.
Liability
The Holidaymaker’s (and all other members of the Holidaymaker’s party’s) personal belongings and vehicles (together with their contents) are left at the Property entirely at their own risk.
The traveltemplate.in shall accept no liability to the Holidaymaker for any loss, damage or injury howsoever caused to the Holidaymaker or to the Holidaymaker’s personal property (or to persons in the Holidaymaker’s party or their personal property) during their stay at the Property except to the extent such loss, damage or injury is caused by the negligence or wilful default of the property providers.
No representative, traveltemplate.in or sales person (whether employed by the traveltemplate.in or third-party) has authority to vary, amend or waive any of these Booking Conditions and no amendment or addition to any of these Booking Conditions
The traveltemplate.in cannot accept responsibility and give no warranty in respect of information or representations not contained in these Booking Conditions, the traveltemplate.in brochures and/or the traveltemplate.in website.
If originally booked property (for any reason) can not be used for accommodating guests, management will provide alternative place of the same or higher category or full refund of advance payment.
Management can cancel confirmed reservation at any time and for any (no) reason and with no obligations other than to refund any money received.
Force Majeure
No liability can be accepted and no compensation will be paid by the traveltemplate.in or the Property Owner, where the Holidaymaker or his personal property (and/or any person in the Holidaymaker’s party and/or their personal property) suffer any loss, damage, injury, disappointment, inconvenience or otherwise, or where the performance or prompt performance of any obligations by the traveltemplate.in or the Property Owner are prevented or affected, by any event which the traveltemplate.in or the Property Owner could not have reasonably foreseen or avoided including war, threat of war, riot, civil strife, industrial action, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions closure of international borders, disease, none availability of transport services, interruption to services/utilities and all similar events outside the control of the traveltemplate.in or the Property Owner.